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Browsing: Automation
Customer experience has fundamentally changed. In fact, today it is in a state of constant evolution alongside the development of…
As technology continues to disrupt traditional industries, from fintech revolutionising the financial sector to legal tech streamlining legal processes, one…
Welcome to 4IR, or the Fourth Industrial Revolution, an era of rapid progress in science and technology as well as…
by Siddhartha Bandyopadhyay, University of Birmingham The recent news that BT would reduce its workforce by as many as 55,000…
The strikes by hundreds of Amazon workers at the company’s Coventry warehouse in the English Midlands have brought into relief…
If you watch the customer service space closely, you may have noticed that in late November, US-based low-cost carrier Frontier…
If you feel like you’ve never been under more pressure as a consumer, then you’re not alone. Over the past…
I’m sorry Dave. I am afraid I can’t do that. Die-hard science fiction fans might get the reference from the…
SA’s Data Integration Business Synatic Secures R42 million In Funding To Expand Into The US
Synatic, SA’s data integration and automation business, has secured an additional $2.5 million or R42 million in a seed extension…
Technological changes in industry have given rise to contending schools of thought about their impact on work and workers. Automation…