Wesbank has denied claims that it would repossess more than 45,000 vehicles due to non-payment during the national lockdown.
It was stated on Twitter today that WesBank was planning to repossess a total of 45 000 vehicles from its customers.
Bruh, 45 000 cars. The thing is, what are they going to do with them? They must just leave them & hope the clients catch up. https://t.co/agD6iMT4gz
— Sizwe Dhlomo (@SizweDhlomo) May 18, 2020
These claims are false and unfounded, says Lebogang Gaoaketse, WesBank’s Head of Marketing and Communications.
The claims on social media that WesBank is planning to repossess 45000 vehicles are untrue & unfounded. Our priority is to assist our customers impacted by COVID-19 where possible – please visit https://t.co/Bh80JvV2df to apply for payment relief or to make payment arrangements.
— wesbank (@WesBank) May 18, 2020
“Repossessions are always the very last resort for WesBank. The bank would rather consult with its customers to make new arrangements for payment, than repossess a vehicle. During these challenging times it remains a priority of ours to assist our customers where possible. As such, a payment relief option has been made available to those negatively affected by the COVID-19 pandemic,” says Gaoaketse.
“To date, we have received over 100 000 applications and have offered relief to over 53% of customers that have applied and have qualified for assistance. These numbers are a clear indication of where our focus is at the moment, so such allegations are irresponsible at a time where customers are vulnerable and need solutions,” adds Gaoaketse.
To apply customers who need assistance are encouraged to please go to www.wesbank.co.za. It’s a quick and seamless process that is again, developed with our customers in mind, in order to assist them during such challenging times.
“Our aim is to ensure that customers across all our product segments can continue to keep their financial affairs in order. Nevertheless, we encourage all our clients who can honour their financial obligations to continue servicing their repayments to maintain a positive credit history,” concludes Gaoaketse.