FNB is distributing 100 000 cloth masks to SASSA beneficiaries who collect their social grants across the Bank’s branches.
The masks are distributed through 200 FNB branches in provinces which include Gauteng, Western Cape, Limpopo, Northern Cape, KwaZulu-Natal, Eastern Cape, Mpumalanga and Free State.
The allocation in each branch is dependent on the volume of beneficiaries per branch, however, each branch has been allocated between 400 to 1000 masks to distribute during the days that grants are paid-out.
“Our measures are designed to support the country’s efforts to contain the spread of COVID-19 and we are playing our part by prioritising the wellbeing of banking customers and our frontline employees,” Lee-Anne van Zyl, CEO of FNB Points of Presence says.
“Our branch consultants distribute the masks on first come first serve basis while beneficiaries are queuing to make withdrawals.
“We will continue to provide all necessary support to customers and encourage all to ensure social distancing when using banking infrastructure, and where possible to use digital channels for some transactions. We are committed to providing essential services in a manner that prioritises the safety of our employees and customers.”
FNB branches play an essential role in ensuring that beneficiaries conveniently access their grants. In recent months, the Bank has increased levels of hygiene at its branches to improve safety and all its frontline employees in branches are equipped with sanitisers and masks in adherence to regulations.