MetroFibre is upgrading line speeds on its FTTH fibre packages as part of its drive to make quality fibre internet access as ubiquitous and accessible as possible for South African families. The product adjustments will be effective from 1 June 2021 and rolled out over a two-week period after that.
Existing direct FTTH customers and those of ISPs and resellers operating on MetroFibre’s open-access network will automatically be bumped up to the next higher speed at no additional cost. With its open-access model, customers can choose from multiple Internet service providers, packages and prices.
MetroFibre will also introduce a new 300Mbps FTTH package to ensure that existing 200Mbps customers benefit from the upgrade. MetroFibre will discontinue the 10Mbps package and all existing 10Mbps customers will be upgraded to 25Mbps at the same price as they were paying for 10Mbps.
All upgraded packages are uncapped and unshaped and customers will continue to enjoy symmetrical upload and download speeds with premium equipment and a quality network.
MetroFibre’s upgrade to faster line speeds will provide a significant benefit for customers, especially those who were on lower speeds, and now suddenly find themselves having to conduct more of their business from home on a long-term basis.
“A technologically-enabled future is the only way to achieve greater economic and social inclusion for all South Africans, and enhances the competitiveness of our economy as we embrace the 4th Industrial revolution,” explains Jacques de Villiers, Head of Fibre-to-the-Home at MetroFibre.
“As MetroFibre grows and acquires the critical mass on our network, it makes absolute sense to pass on these cost and speed benefits to our customers at the time when it is needed most for them to thrive in a time of great uncertainty.”
Launched in 2010, MetroFibre ranks among the top five fibre network operators in South Africa in terms of number of homes passed, with its open-access network currently passing over 205,000 homes in five provinces across South Africa.
The diversified fibre network operator aims to densify its existing networks to reach an additional 300,000 residential homes across the country over the next two years.
MetroFibre owns and manages its core network which is a globally compliant Carrier Ethernet 3.0 open access network.