Author: Dumisani Moyo

The retail industry is undergoing a significant transformation. Customers still expect value for money, but they are now increasingly demanding tailored and personalised shopping experiences that reflect their changing needs and preferences. They want more convenience in terms of purchasing options and channels, as well as more socially and environmentally friendly options. At the same time, cost volatility, supply chain disruptions and workforce shortages further exacerbate these challenges for retailers. Moreover, the dual challenges of cost-push inflation and the shifting landscape of consumer behaviour represent a formidable test for even the most resilient players in the retail sector. The retail…

The COVID-19 pandemic is wreaking havoc on global societies and economies. With more than two million cases in 210 countries worldwide, governments, businesses and citizens are still coming to grips with the effects of the biggest global crisis this century. As governments continue their lockdown measures to limit the spread of the virus, the economic damage has become harder to control – or predict. The World Economic Forum reports that the pandemic could push the world economy into a 12% contraction over January to March 2020. For SMEs, the sudden halt in economic activity is devastating. Liquidity and cash flow…