Author: Mariam Cassim

New technologies available to telecommunications operators (telcos) and financial service providers (FinTechs) are combining to lead the charge in financial inclusion for large numbers of previously financially marginalised South Africans. The synergies obtained by combining two separate market operators is now evident.  Telcos have a strong, trusted brand presence, an established nationwide infrastructure and a large and secure customer base.  Many of these customers are based in rural areas and have limited or no access to banks, ATMs or the internet. Innovative technologies on the FinTech side enable the delivery of small micropayments and other services to individuals who can…

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