Author: Murshid Obaray

“I’m sorry. The system is offline” It’s every South African’s pet peeve when engaging with a Government entity. What if I told you the system being offline is only the tip of the technology failure iceberg when it comes to South Africa’s public sector digital infrastructure? The system is not only offline. It’s disparate. It’s disconnected. It’s clunky. It’s ageing. And it’s even non-existent in some cases. It’s all of these things and more because the truth is there isn’t just one system… there are many different systems servicing many different departments in a many different ways. Few, if any,…