End-to-end telecommunications and networking solutions provider Saicom Voice Services has entered into a strategic partnership with SEACOM, a provider of internet, connectivity and cloud based services, to allow SEACOM to provide Voice over Internet Protocol (VoIP) and Cloud PBX services over a white-label platform to corporate and SME customers. By Staff writer
Through the partnership, SEACOM will offer voice services to its growing customer base, in addition to its existing high-speed internet access and cloud services.
“Our strategy is to build our channel platform in order for resellers to partner with us and in turn extend their service offering to their customers with voice solutions,” says Greg de Chasteauneuf, chief technology officer at Saicom Voice Services.
With the ability of fibre to scale bandwidth, SEACOM is well positioned to offer fully-converged services that enable both data and voice, and other value-added services, on one medium.
“We own the undersea fibre cable system and supply all Tier 1 internet service providers (ISPs) in South Africa as well as all Tier 1 ISPs in countries where our cable system lands, including Mozambique, Tanzania, Kenya and now also Uganda. We may look at extending these new services into these markets in the near future,” says Grant Parker, head of SEACOM Business.
“Having a full-fledged IP telephony solution completes our service offerings to customers in terms of data and voice,”
SEACOM’s new voice offering forms part of its suite of value-add services that enable businesses to unlock the power of the internet and cloud in order to grow and support their operations.