A wrecked car
A wrecked car left in the road at night. Photo by Matthew T Rader on Unsplash

The National Traffic Information System (NATIS) has introduced an online method to report accidents for insurance purposes.

If you are involved in a minor accident there is no need to visit your nearest South African Police Services.

You can just visit the NATIS website to automatically generate a Crash Report Number for insurance.

Only accidents in which no one was injured or died can be reported on the NATIS website.

According to the NATIS website, the submission of a crash report will be legally binding and the criteria are as follows:

  • All crashes must be reported within 24 hours or the next working day. (Non-Working days Saturday, Sunday and Public Holidays)
  • The system will provide the user with an automatically generated Crash Report Number (CRN) for insurance claims.
  • The system will only allow for the reporting of minor damage crashes.
  • Crashes which include a person or persons being injured, killed or involved in a hit and run accident/crash must be reported immediately to the nearest Municipal/Metro Police, Traffic Department (MMT) office or South African Police Service (SAPS) station.
  • All crashes involving 5 or more vehicles must be reported at your nearest South African Police Services (SAPS).
  • The information submitted by you can be made available to your insurance service provider.
  • The reporting of the crash service is free. RTMC reserves the right to charge entities or persons to access the data at a later stage.

For more information visit NATIS website.


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