online shopping
online shopping. Photo by Andrea Piacquadio from Pexels

The increase in online shopping in South Africa presents an exciting growth opportunity for retailers, wholesalers and manufacturers, argues Deloitte in its latest report.

The report titled Digital Commerce Acceleration: “Increased online purchases present new opportunities for digital commerce players” states there has been an uptake in online shopping due to the COVID-19 lockdown in 2020, in South Africa and across the world. COVID-19 has challenged and shifted many of the barriers consumers have had to online shopping.

The research indicates that it will become increasingly important to design offerings that solve specific consumer concerns and use consumer insights to strengthen differentiation to accelerate digital commerce in South Africa.

Digital Commerce and online casino

South African consumers are discerning shoppers. More than two thirds (67%) of respondents indicated that they go to a specific online store and look for the product they want, argues Deloitte.

It is the same with an online casino, as customers are looking for specific ways to play.

The best thing you can do today is play at an online casino that accepts ZAR. Playing in your currency removes the anxiety caused by converting your ZAR to USD, GBP or EURO and allowing you to enjoy maximum entertainment without any stress. If you have ever struggled with currency conversion before, there’s good news. At ZAR Minimum Deposit Casino, you have your pick of the best South African ZAR casinos that will allow you to play with Rands. Our recommended minimum deposit casinos offer you exceptional online gaming for the best land-based games, a massive variety of video slots and table games, and top quality Live Dealer casinos.

Through ZAR Minimum Deposit Casino, you eliminate any confusion about how much money you’re spending, what the bank charges for currency conversion are , and whether you will be charged extra fees.

The ZAR Minimum Deposit Casino eliminates excessive fees, and you play with people that know and understand the South African banking landscape and culture.

It is like buying stuff at Takealot, South Africa’s online delivery store. Takealot.com’s mission is to be the most customer-centric online shopping destination in Africa and has built a foundation on the simple concept that the customer comes first.

South Africa’s online market

The South African e-commerce market was estimated to be $3 billion(R42 billion) in net sales in 2019 and growing by a compound annual growth rate (CAGR) of 13% on average (2019-24).1 Over the next five years, e-commerce revenues are expected to grow by a CAGR of more than 9%, continuing on the robust growth path seen in recent years.

Deloitte argues that given the increasing number of e-commerce providers and the only partially unlocked online shopping market, it is essential for digital commerce players to understand the factors that influence consumers when deciding whether to shop online and the factors that influence the choice of provider.

“Consumers look for a provider they can trust and that offers hassle-free and effective online shopping at the right price. Effective checkout, low delivery costs and clear and simple return or refund policies are important factors for consumers,” said Deloitte.

“In addition, consumers prefer providers with good customer service, in case they face any challenges or questions throughout their online shopping journey. The push to pure self-service is likely to frustrate certain customers, especially those who are not yet comfortable with online shopping.”

In the case of the online casino, South Africans are looking for a ZAR Minimum Deposit Casino that offers a safe platform to guarantee that your personal and banking details will be kept safe and secure.

 

LEAVE A REPLY

Please enter your comment!
Please enter your name here